Refund Policy

1. What you are buying

The compatibility report is digital content written for the two charts and delivered the moment payment completes. The report page opens right after checkout and the same link is emailed to you.

Displayed prices are final amounts with any applicable tax included. Nothing is added on top at checkout, and refunds return the amount you paid.

It is entertainment with no scientific basis. Disagreeing with the content is not a ground for a refund.

2. No withdrawal after delivery starts

Because delivery of the digital content starts immediately after payment, the right to withdraw is limited (for Korean customers, Article 17(2)5 of the Act on Consumer Protection in Electronic Commerce). We say so at checkout and ask for your consent. Once the report has been opened, no refund is given for a change of mind.

Even if you never open it, writing starts at payment, so delivery is considered to have begun.

3. When we do refund

Generation failure: if both the AI writer and the lab's standard text fail and no report can be delivered, we refund the full amount on request. A refund is made only after you ask: we check the report's status first and then return the payment.

Duplicate payment: if the same bundle is paid twice for the same pairing, we refund the duplicate on request made within 7 days of payment.

Defective content: if sections are empty or the report was written for the wrong charts, we refund or rewrite it on request.

Where applicable law requires a refund.

4. How to ask and what happens

Email contact@fortuneweenie.com. A duplicate payment must be reported within 7 days of payment. For generation failure, or content that differs from what was described, you may ask within 3 months of delivery or within 30 days of the day you found (or could have found) the problem, as Article 17(3) of the Act on Consumer Protection in Electronic Commerce provides. Include the email address you used at checkout, the time of payment and the report link so we can find the order quickly.

Refunds go back to the original payment method; your payment provider may take a few days to post it.

When the base purchase is refunded the report link closes immediately and all access ends. If only an upgrade (difference payment) is refunded, the highest bundle that is still paid for is kept.

If a card dispute (chargeback) is filed, access to the report is closed. If the dispute is resolved in our favour before the report is deleted, access is reopened.

5. Operator

Liouville Labs Inc, a US corporation, contact@fortuneweenie.com